Return policy

At Gossett Farm Equipment, we’ve always believed that a sale isn’t a transaction—it’s a pact. Since 1982, our family’s name has been tied to every bolt, blade, and engine that leaves our lot on Highway 100. We know that in our community, your equipment isn't a luxury; it’s your partner in the field. When that partner doesn't meet your expectations, we don't just see a "return"—we see an opportunity to make things right by our neighbor.

【The 30-Day Neighborly Grace Period】
Life on the farm is unpredictable, and projects change. We offer a comprehensive 30-day return window for most stocked items. If you purchased a part that wasn't quite right, or if your project took a different turn, simply bring the item back in its original, unopened packaging. We want our shop to be a resource for your success, not a place where you regret an investment.

【The "Standing Behind Our Steel" Guarantee】
If a product is defective or fails to perform as the manufacturer promised, we take it personally. Unlike big-box retailers who might send you to a 1-800 number, we invite you back to our counter. Our expert technicians will personally inspect the item. If it’s broken, we’ll fix it. If it’s faulty, we’ll replace it. If we can’t make it perfect, we’ll refund it. We only sell brands like Mahindra and Cub Cadet because we trust them on our own land—and we stand behind that trust.

【The Honest Conversation (Electrical & Special Orders)】
To keep our community’s prices fair, we have to be honest about certain items. Electrical components and custom-ordered parts are sensitive; once they are installed or unsealed, they generally cannot be returned. However, we are not a faceless corporation governed by rigid bots. If you have a unique situation or a genuine concern, talk to us. We’ve spent 40 years solving problems over a cup of coffee, and we believe there is a fair solution for every honest mistake.